Administrative conditions

• Vinçotte Academy sends a confirmation email no later than 5 working days before the start of the training.
   
• The registration fee +21% VAT must be paid upon receipt of the invoice.
   
• In the event of re-invoicing of the service (due to receiving incorrect billing details), a flat fee of €150 (excl. 21% VAT) will be charged for administration and management costs.
   
• In case of cancellation (in writing!) less than 15 working days before the training, the full registration fee will be charged.
   
• If you cannot attend the training, you may be replaced by a colleague. This must be communicated to us in writing.
   
• In case of postponement or cancellation by Vinçotte Academy, the costs will be refunded in full.
   
• The prices include: the training, the basic syllabus, coffee or soft drinks during the break and lunch (except for half days).
   
• We will propose a new date if the maximum number of participants for the training has been reached.
   
• Vinçotte Academy reserves the right to refuse a registration without having to justify itself.
   
• Except for VCA courses that start at 8:30 a.m., all courses start at 9:00 a.m. (reception from 8:30 a.m.) and end around 5:00 p.m.
   
• A fee of €90 (excl. 21% VAT) will be charged for requesting a duplicate VCA diploma.
   
• From the moment you receive the link to follow the e-learning, you have 3 months to complete everything; after that, your access will be closed.